Homelessness in San Francisco has been a wrenching problem for decades, so seemingly intractable that most residents simply look away. In 2013, Doniece Sandoval had three experiences that compelled her to open her eyes and truly see—and then to act.

We all need to be seen

Because when we’re ‘invisible’ we lose our sense of humanity.

Small acts make big impact

A simple gesture—a smile or a wave hello—can make a big impact on a person’s day.

Dignity is a two-way street

It encompasses both the way you feel about yourself, and how you’re treated.